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Delivery Information

UK Delivery

If you have a mainland UK address, we’ve got a great range of delivery options available for you to choose from. You can have your parcel delivered straight to your home for as little as £3.99 using our standard delivery service, or completely FREE if you spend over £35!

All of our parcels are now sent using a tracked service. This means you can rest easy knowing your favourite items are traceable in safe hands until they reach your door. 

We’ve outlined more details about our great UK delivery services in the table below, however first please read a few important points about orders and delivery:

• Delivery is available to most postal areas in the UK and Northern Ireland, but unfortunately location or carrier availability can restrict our service. Occasionally we cannot deliver certain products to outlying regions of the UK, Northern Ireland, Isle of Man, Isle of Scilly and the Channel Islands.

• There are also a few postcode areas, mainly remote, rural areas, where we cannot guarantee delivery within our usual delivery times. For these areas please allow an additional day for delivery.

• Please note that we only dispatch orders Monday - Friday. Any orders made after 2pm on a Friday won’t leave our warehouse until Monday.

We can only deliver to the registered PayPal or Credit Card address. Please ensure your address is up to date before placing your order.

• No claim for loss can be made until 15 days after your order has been shipped.

Delivery Services We Offer

Delivery option

Price

When will it arrive?

Order by

Additional information

Standard delivery (UK)

FREE for orders over £35 and £3.99 for orders under £35

3-5 days (excluding Sundays)

2pm for same day shipping

Orders placed after 2pm will be shipped the next working day (Monday-Friday)

Tracked service. Signature may be required. If no one is home to sign for your items they’ll be sent to your local depot for collection.

Next day (UK)

£4.99

Before 6pm the next working day

2pm for same day shipping

Orders placed after 2pm will be shipped the next working day (Monday-Friday)

Tracked service. Signature required. If no one is home to sign for your items they’ll be sent to your local depot for collection.

Next day before 11am (UK)

£11.99

Before 11am the next working day

2pm for same day shipping

Orders placed after 2pm will be shipped the next working day (Monday-Friday)

Tracked service. Signature required. If no one is home to sign for your items they’ll be sent to your local depot for collection.

Excludes postcodes: AB, HS, IV, KA27, KA28, KW, PA, PH, ZE, BT, IM, TR21-TR25, PO30-PO41, DD8-DD11, GY AND JE and some business addresses.

Saturday (UK)

£12.99

Guaranteed on a Saturday

2pm on Friday for guaranteed Saturday delivery

Packages only. Contact us for a quote for large items and items delivered on a pallet.

Tracked service. Signature required. If no one is home to sign for your items they’ll be sent to your local depot for collection.

Excludes postcodes: AB, HS, IV, KA27, KA28, KW, PA, PH, ZE, BT, IM, TR21-TR25, PO30-PO41, DD8-DD11, GY AND JE and some business addresses.

Northern Ireland & UK Islands

£10.99

Within 3 working days after dispatch

2pm for same day shipping

Orders placed after 2pm will be shipped the next working day (Monday-Friday)

Tracked service. Signature required. If no one is home to sign for your items they’ll be sent to your local depot for collection.

 

Non-UK Deliveries

XS offer Delivery to a number of Countries. This is only for items up to 30kgs in weight.

Please note that additional charges will apply on top of the price shown at checkout, should the item you have ordered be heavier than 30kgs or require a pallet delivery.

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